Billing

Learn more about commonsku's billing options and how to update your team's billing details.

On this page

Annual subscription

Update your payment method

Update your billing contact

View your billing history

Shops fees

Renewal tab

 

Annual subscription

commonsku's annual subscription comes with a 10% discount on your team's licenses! Annual billing is subject to a one year contract with no cancellation refunds. The yearly subscription also requires a minimum of two users/licenses; however, you can switch licenses between team members and add new licensees whenever you need them. Contact support@commonsku.com if you'd like to switch to annual billing.

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Update your payment method

To update your payment method:

1. Click your Profile icon (top right corner of commonsku) > Settings > Billing
2. Click into the Payment Method section
3. Under "Payment Method," select Add Payment Method
   
4. Enter your credit card information and click Add
5. Remove any expired payment methods by clicking the X beside the last four digits of the credit card

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Update your billing contact

Your billing contact will receive a copy of your monthly commonsku invoices.

To update your billing contact:

1. Click your Profile icon (top right corner of commonsku) > Settings > Billing
2. Click into the Payment Method section
3. Under "Billing and Shipping Information," select Update Information
4. Enter your details and click Save

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View your billing history

To view your billing history:

1. Click your Profile icon (top right corner of commonsku) > Settings > Billing
2. Click into the Billing History section

 

Under the Invoice History section, select the icon beside each invoice to:

• View the invoice's details
• Download the invoice
• Download the receipt

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Shops fees

Shop orders are subject to a 2.5% transaction fee based on the final invoice's subtotal, including additional product and service changes and excluding any credit card fees. Fees are billed on the first of each month, along with your monthly subscription.

To view your commonsku Shops billing details:

1. Click your Profile icon (top right corner of commonsku) > Settings > Billing
2. Click into the Shops Fees section

Shops fees are also listed in the Shop > Orders tab > Fees.

Renewal tab

During your renewal period, utilize the renewal tab to choose your desired Feature Level, update your Payment Method, and manage your licenses, including the option to remove any that are no longer needed.

To access your renewal tab: 

1. Click your Profile icon (top right corner of commonsku) > Settings > Billing
2. Click into the Renewal section

 

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