Company Settings
      Back to home
      1. Help Center
      2. Settings
      3. Company Settings

      DNS Updates

      Learn how to update your DNS Configuration for email deliverability

      DNS updates

      To ensure your emails sent from commonsku are delivered successfully and avoid landing in spam folders, you’ll need to update your domain’s DNS records.

      The person who manages your domain (usually, someone from your IT team or whoever set up your email) will need to log in to your provider and make the following DNS updates:

      1. Set up your SPF TXT Record:

      There are two scenarios for SPF setup:

      If you already have an SPF TXT record:

      • Find the existing record that starts with "v=spf1."

      • Add the following components:

        • ip4:107.23.94.186

        • ip4:54.240.34.60

        • ip4:54.240.34.61

        • include:amazonses.com

      • Your updated SPF should look like this:

        • v=spf1 YOUR PRE-EXISTING COMPONENTS ip4:107.23.94.186 ip4:54.240.34.60 ip4:54.240.34.61 include:amazonses.com ~all

       

      All parts of the SPF record that start with include: (e.g., include:spf.protection.outlook.com) should be grouped together near the end of the record, just before the final directive (~all).

       

      If you don’t have an existing SPF TXT record:

      • Create a new TXT record:

        • Type: TXT

        • Name: @

        • Data: v=spf1 ip4:107.23.94.186 ip4:54.240.34.60 ip4:54.240.34.61 include:amazonses.com ~all

        • TTL: 1 hr (or equivalent)

      Only one SPF record should exist per domain.

      Avoid duplicating v=spf1 or adding multiple ~all/-all endings.

      2. Set up Your CNAME Records:

      Once your SPF record is set up, the next step is to add your CNAME records.

      Reach out to us at support@commonsku.com for your company's cname records. 


      You will see a set of 3 unique records that you would need to add one by one:

      Create a new CNAME record:

        • Type: CNAME

        • Name: Value under the Name column

        • Data: Corresponding Value 

        • TTL: 1 hr (or equivalent)

      3. Final Steps:

      • After updating your DNS, it may take 15 minutes to 72 hours for changes to fully propagate across the internet.

      • Once your records are verified, your email setup will be complete.

      commonsku Tip: The updates mentioned above vary depending on which company is hosting your domain (GoDaddy vs. Google, etc.).  We suggest consulting with your company's IT support team for additional guidance on how to update your DNS effectively.

       

       

       

       

      For any further information about this article or  DNS updates please reach out to support@commonsku.com